1. What products does Adventure Bare offer?
Adventure Bare makes durable products for the outdoors and everyday life, including:
- Tumblers
- Tees
- Hoodies
Our products are made for anyone who’d rather be outside — comfortable, durable, and ready for every journey.
2. What sizes do you offer?
Our tees and hoodies come in a full range of sizes for a comfortable, everyday fit, and our tumblers are available in standard capacities.
Please check the size guide on each product page before ordering to find your best fit. If you’re unsure, feel free to contact us for a recommendation.
3. What materials are your products made from?
We build everything for comfort and durability:
- Tumblers: insulated stainless steel construction that keeps drinks hot or cold for hours
- Tees: soft, breathable fabric made for all-day wear
- Hoodies: soft, warm fabric with a cozy, comfortable fit
4. Do you ship internationally?
Yes. We proudly ship worldwide.
Shipping times may vary depending on the destination country and local carrier operations.
5. How long does production take?
Estimated production time is:
- 2–5 business days
Production begins after payment confirmation and order verification.
6. How long does shipping take?
United States
- Estimated delivery: 5–7 business days
International Orders
- Estimated delivery: 7–20 business days
Please note that delivery times are estimates and may be affected by customs or carrier delays.
7. How much is shipping?
We charge a flat shipping rate of:
- $6.50 USD per order
Additional fees may apply for remote locations or special shipping requirements.
8. Will I receive tracking information?
Yes.
Tracking information is sent to your email address within:
- 24–48 hours after your order is successfully processed
9. Can I cancel or modify my order?
Yes, customers may request:
- Order cancellation
- Shipping address changes
- Recipient information updates
within:
- 12 hours after placing the order
Please contact us as soon as possible at:
📧 support@adventurebare.store
Once production begins, changes may no longer be possible.
10. What if I receive a damaged or incorrect item?
If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery.
Please include:
- Your order number
- A description of the issue
- Photos or videos showing the problem
We will review the request and assist with a replacement or refund if eligible.
11. What is your return policy?
Items may be eligible for return or refund if:
- The product has a manufacturing defect
- The wrong item was sent
- The product was damaged during shipping
Items must remain unused, unworn, and in their original condition with any tags or packaging intact. Please contact us before returning any item so we can guide you through the process.
12. What if my package is marked “Delivered” but I did not receive it?
Customers are encouraged to:
- Contact the shipping carrier
- Check with neighbors or building management
- Review security camera footage if available
Adventure Bare will assist with shipment investigations where possible, but we are not responsible for refunding packages marked as delivered by the carrier.
13. What payment methods do you accept?
We accept secure payments through trusted payment providers, including:
- PayPal
- Credit/Debit Cards (processed securely through Stripe)
14. Do I need to pay taxes or customs fees?
Applicable taxes and fees are calculated at checkout when required.
International customers may also be responsible for customs duties or import taxes imposed by their local authorities.
15. How can I contact customer support?
You can contact our support team using the information below:
Adventure Bare
📍 Address:
CLEANRIDE MOBILE LLC
1346 RIVERVIEW ST NW
WARREN, OH 44485
📞 Phone:
+1 (559) 527-6485
📧 Email:
support@adventurebare.store
🕘 Support Hours:
Mon – Fri: 9AM – 5PM (ET, GMT–7)